AI & agents09 / 12
Apuntao
AI assistants for local hospitality businesses in Mallorca
- Status
- Prototype
- Role
- Design and development, end to end
- For
- Owners of small hospitality businesses in Mallorca and their customers.
Problem
Small restaurants and bars answer the same customer questions all day and have no time for software dashboards. The channels they already use are chat apps.
Apuntao is a multi-tenant operations hub where each business gets its own AI assistant. The owner talks to it on Telegram, and customers reach it on WhatsApp or email.
Case study
Each client has an assistant configured for their business. The owner manages it by chatting on Telegram, while customers use WhatsApp or email, so nobody has to learn a new tool.
The platform is a Next.js 16 and React 19 application on Supabase with Stripe billing and iron-session. It is a local prototype and has no tests yet. The landing page repository is public.
Architecture
A multi-tenant Next.js application on Supabase, with Stripe for billing and channel integrations for Telegram, WhatsApp and email.
Engineering decisions
- Meet owners and customers in the chat apps they already use.
- One assistant per client, configured for that business.
- Multi-tenant from the start.
Challenges & trade-offs
Proving the idea before investing in hardening: the next step is tests and a real pilot with a business.
Verified results
- Local prototype; landing page repository is public
Status labels are factual: nothing here is presented as more finished than it is.